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Articles in Home | Business Communication | Management Title|Newest|Oldest Communication Skills, First Steps in Communicating Effectively  By : Kate Tammemagi The challenge with learning to communicate effectively is that some people do not think we should learn it! These people have been communicating since an early age and feel it is not something they need to learn as adults. If you agree with this, then this is why you have a problem. It takes conscious use of communication skills to communicate effectively. Training for new Managers – What Managers Need First to be Effective in the Management Role  By : Kate Tammemagi New Managers need training. The role of the Manager is key to achieving performance, goals and results in any organisation. It is important that the new Manager receives training in the key aspects of the management role. 5 Steps to Improve Staff Performance  By : Yvonne Bleakley Lack of performance in a member of your staff can be attributed to one of two things. Either they have a competence problem, a commitment problem, or both. Employee Impact  By : Ginny Bernard When you are a small business owner that employees other people to run your business, you are essentially putting your name and reputation in their hands. How your employees interact with your customers will have a direct impact on whether or not you will have repeat customers or they will leave with a bitter taste in their mouth. Here are a couple of things you need to think about when it comes to your employees and your customers. How to Delegate For Success?  By : Yvonne Bleakley Have you ever noticed that great leaders are also excellent delegators? Delegation saves time, develops and motivates people, and makes an organization more productive. Therefore, it is fair to say that this is one of the most critical skills for any leader or manager to acquire. For this reason, I e Knowledge Has Its Price, Too!  By : Don Morrison Harry was in the ready-mix concrete business. With lots of construction and developments underway, concrete was a good business. Like his competitors, Harry ran a busy yard lined with trucks loading sand, gravel and cement for construction sites. A Crisis Becomes a Catalyst  By : Don Morrison Charlie ran engineering and constructions company that specialized in road and tunnel work. They worked over a broad geographic area with most of their contracts coming from state and county governments. Management Style - Do You Communicate with Your Staff?  By : Yvonne Bleakley On a scale of 1-10, how well do you communicate with your team Do you talk to them in a directive way, ie. do you tell them what to do, or do you talk to them in a motivational way, by asking them what they think they should do? A Silent Motivator gets people to think for themselves. Don't mis-unders Business Consulting Services  By : Matthew Hopman Business Consulting Services provides platform for any entrepreneurs to turn a small-scale business into a high quality business with world-class standards.

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