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Ginny Bernard's Articles in Management Show All|Display Category|Title|Newest|Oldest Employee Impact When you are a small business owner that employees other people to run your business, you are essentially putting your name and reputation in their hands. How your employees interact with your customers will have a direct impact on whether or not you will have repeat customers or they will leave with a bitter taste in their mouth. Here are a couple of things you need to think about when it comes to your employees and your customers.

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